Cannot get LPR to work

john_howes
Posts: 5
Joined: Tue Jan 10, 2017 9:22 am

Cannot get LPR to work

Postby john_howes » Tue Jan 10, 2017 11:16 am

Hello, I'm evaluating the LPR plugin but am having trouble setting it up. I click on the settings button next to LPR on the Alerts tab for my camera and it opens the LPR window. But this is a black screen (screenshot attached) and, although I have been able to set a detection area in about the right place, this doesn't work.
What am I doing wrong?

john_howes
Posts: 5
Joined: Tue Jan 10, 2017 9:22 am

Re: Cannot get LPR to work

Postby john_howes » Wed Jan 11, 2017 9:42 am

A bit of an update -
I have installed ispy on a different PC with the LPR addin and it all worked well for a day. Now however, I am getting exactly the same as on my other PC - black screen on the LPR settings and LPR not working.

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boubou
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Location: Country: France ,City: Nîmes
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Re: Cannot get LPR to work

Postby boubou » Wed Jan 11, 2017 9:50 am

I will try LPR today, I will tell you after my test ....

john_howes
Posts: 5
Joined: Tue Jan 10, 2017 9:22 am

Re: Cannot get LPR to work

Postby john_howes » Thu Jan 12, 2017 3:25 pm

Thanks Boubou - did you have any luck yesterday? I think my LPR trial will be expiring tomorrow.

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boubou
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Re: Cannot get LPR to work

Postby boubou » Fri Jan 13, 2017 10:12 am

hi
It is now more than one day that LPR test, and I did not have any particular problem, the detection was done correctly and I did not have a black screen

john_howes
Posts: 5
Joined: Tue Jan 10, 2017 9:22 am

Re: Cannot get LPR to work

Postby john_howes » Fri Jan 13, 2017 2:59 pm

OK. I deleted my camera and added it again and the LPR worked for about 2 hours. Now I just get the black screen again if I try to configure the LPR settings and LPR stops working. Who do I go to for support? I would like to but it, but it needs to work for me!

john_howes
Posts: 5
Joined: Tue Jan 10, 2017 9:22 am

Re: Cannot get LPR to work

Postby john_howes » Fri Jan 13, 2017 3:05 pm

Sorry - I would like to buy it

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boubou
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Re: Cannot get LPR to work

Postby boubou » Fri Jan 13, 2017 4:08 pm

View your private message


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